Shipping Information

Standard Ground Shipping
Day order was placed
Time order was placed
When will my order ship?
(see notes below)
Monday
Before 1:00 pm (ET)
After 1:00 pm (ET)
Tuesday
Tuesday
Tuesday
Before 1:00 pm (ET)
After 1:00 pm (ET)
Tuesday
Wednesday
Wednesday
Before 1:00 pm (ET)
After 1:00 pm (ET)
Wednesday
Monday
Thursday - Sunday
Before 1:00 pm (ET)
After 1:00 pm (ET)
Monday
Monday
  • Our shipping schedule is optimized to reduce the time your temperature-controlled package is in transit. Your shipment date may be pulled forward or delayed by one day.
  • Shipping schedules may be adjusted during peak or holiday weeks.
  • All of our website orders ship UPS or Fedex Ground by default. Hawaii and Alaska orders require upgrade to Fedex 2 day.
  • We can not guarantee a delivery date; however, almost all of our orders deliver within three days of shipment.

NOTE: We are unable to deliver to P.O. Boxes. You must provide a street address for us to fulfill your order.

  • Actial Nutrition only ships VSL#3® orders within the United States.
  • Actial Nutrition cannot ship to an APO address.
  • Actial Nutrition does not require a signature for delivery. It is at the discretion of the delivery driver to obtain a signature for a delivery or leave a package at your door where it may be subject to theft.
  • Actial Nutrition is not responsible for stolen orders.
  • Once your order is placed Actial Nutrition will email you an order confirmation. Once it is shipped you will receive tracking information.

If you have questions, you may contact our Customer Support Team Monday, 7:00am – 4:00pm EST, and Tuesday through Friday, 9:00am – 6:00pm EST, by email at: support@vsl3usa.com or by phone at: 866 GET-VSL3 (866-438-8753). United States Orders & Inquiries only.